Delivery & Returns

Delivery

Standard delivery info:

Please allow up to 7 days for local delivery in Singapore and up to two to four weeks for
Asia & Worldwide.

If you have a more urgent deadline or
specific delivery request, drop a note to hello@hueyc.com.

Delivery costs

Packages will be sent either flat in reinforced packaging or rolled in a tube.

SG: SGD5

Southeast Asian Countries: SGD15

Rest of Asia: SGD25

Rest of the World: SGD35

Please note:

Items are sent from Singapore. Please note that depending on your region and local customs duties, local charges may occur. This is not included in the cost so please allow for this
if relevant.

Returns

Please get in touch if there are any issues once you’ve received an order.

For customized & bespoke commissions:

The sale of all personalized and customized / commissioned items is final and these products are non-returnable.

For ready-made/limited edition prints:

Refunds or exchanges are only eligible for products that are damaged. Customers must email hello@hueyc.com with the intent to return or exchange within 3 days of receiving the item.

Refunds will be made via the original payment method.

Taxes

Custom and Import Taxes:

Items are sent from Singapore. Please note that depending on your region and local customs duties, local charges may occur.

All shipping rates (unless otherwise stated) do not include custom and import taxes/duties, which are to be borne solely by the customer.

For more information on taxes, duties, and customs regulations please contact your local customs office directly.